Holiday Inn York, an IHG Hotel

The location and value for money

Breakfast was the highlight, as it was previously at holiday inn. Incredibly professional staff, and everything we could wish for to eat.

We requested, and were given a ground floor room. All the staff were extremely helpful and friendly. Especially the young woman who booked us in, and most especially 'Joe' at the desk - and also his manager Thackeray. The breakfasts were the best that I have ever had in a hotel. They included everything, different fruit choices, about 5 different juice choices. Everything was easy to see and perfectly set out. Not one choice missing. The rooms were warm. The hotel is welcoming and comfortable.

The room was quiet and well appointed. There was adequate bright lighting including a central ceiling light which many hotels are eliminating. I still prefer carpeting which this hotel has, and I try not to stay in hotels that are using 'fake' wood floor covering rather than carpeting. Sufficient power points. Room was an adequate size for my needs. The climate control was easy to use and everything worked. Although the climate control would shut itself off as was evidenced by the red tally light going off the climate control would stop working and you would have to turn it on again. Too many hotels are deciding when you are allowed to heat or cool a room and either shut off the heat, or the air-conditioning, or both. A great thing about the shower is having the controls at the end opposite the shower head so you are not standing in the flow of the water while adjusting temperature and volume.

Stayed at this hotel a couple of years ago. Everything was fine then, and we thought it was better than before. The room was clean and the beds were very good. The bathroom has a walk-in shower with easy shower controls to use, definitely a plus as you get older. We had a meal which was good and drinks at the bar. The prices were the same as cental York . Service was good and all the staff were friendly. We parked at the hotel, which has ample parking. You just need to log your vehicle registration at check-in. The bus stop is very close to the hotel and runs fairly regularly. Definitely would stay here again.