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Friendliness and helpful cleaning staff. The decor in the is very good. But the bones of the building need updating IE windows, exterior decor.
William
2025年7月
The location and value for money
Anne
2025年3月
We had a standard king room with a large walk-in shower. The room was just big enough for our large suitcases. The aircon was welcome in hot weather. There was a desk with chair and armchair in the room. We were able to park in the grounds. We had a good dinner at the hotel and breakfasts were plentiful with a good variety of quality hot and cold food at the buffet. It was close to a park and ride into York old town.
Judy
2025年8月
Good location, plenty of parking, staff friendly and welcoming and the room was large with an enormous bed. The bed was very comfortable and we had a great night's sleep. The hotel is also pet friendly. Housekeeping provided fresh towels and made the beds each day. We would definitely stay again. You always know exactly what to expect from a Holiday Inn.
Marie
2025年8月
Room were as you would expect, bed comfortable, advertised a walk in shower and there was, however bathroom was on the small side, milk and coffee soon ran out but reception soon topped us back up. Breakfast was really good, loads of choice no matter what your tadte, ran out of fried eggs on first day but there was loads more choice. The location is a good way outside York city but buses pass regularly just outside the hotel or it was a 5 minute car ride in. There was a fresh smell of paint in the corridors which was a pleasing, thing, as iy shows they were not just redting on tbeir laurels with the upkeep of the place. Ideally situated if your going to York races.
Paul
2025年8月
Good location right by the racecourse and you can walk into the city or get a short bus ride. Nice clean and efficient rooms. Nice restaurant downstairs. Check in staff were helpful.
Emma
2025年7月
Quiet location, comfortable bed, good ventilation. So we slept like logs. Breakfast excellent, especially the host from Nepal, for whom our welfare was his watchword. He and the manager from South Africa could not have done more to make sure we were welcome, well fed, and happy. The location meant that we could easily go into the city by public bus but visit relatives by car, which was easy to arrive by, due to the hotel being on our home side of the city, and having a large accessible car park. A decent area with lovely church nearby to have coffee. New bathroom was lovely, clean and well thought out. The curtains were really decent full length and blackout. A big plus. Plenty of good lams and a decent tv and wifi service.
Susan
2024年9月
Staff amazing from start to finish went out of their way a gentleman checked us in didn't get his name he could see mum was struggling with mobility so asked if we would like a downstairs room then proceeded to ask if walk in shower or bath would be best absolutely couldn't fault him spoke the following morning and evening and asked about our day best customer service ever received in a holiday inn bus stop across rd but buses were often full but it turned out it was also pride weekend taxis via uber were quick and reliable and very good price about same as 2 bus tickets in end so we travelled in and out via user in the end and left car parked up at hotel if able you could walk in to the centre
Deborah
2025年6月
Great location at the racecourse. Lovely big hotel. Stayed 1 night as a rest stop during our journey from Essex to Scotland. Arrived late and left next morning so didn't use too many facilities but breakfast was good and staff were friendly. Family room in the ground floor was a good size for three.
Carla
2025年6月
Breakfast was the highlight, as it was previously at holiday inn. Incredibly professional staff, and everything we could wish for to eat.
Susan
2025年3月